ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-08-27

Very Helpful

"They Work With You They Don't Try To Sell Item's You Do Need.Very Good Maners"


Verified
4/5

2019-08-07

Great Service

"Great customer service, very knowledgeable!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-08-04

Great service

"I was in search for a disc lock for added security on the bike. Went to local dealer first and as usual did not have what I was looking for, but would have been more than happy to order one. Would have had to wait 3-5 days to secure the bike. So I decided to take a ride to my local Cycle Gear where I found several locks to choose from. The sales staff was more than helpful in describing the available product and the differences between them. Purchased the one I felt met my needs. Bike was secured minutes later. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-08-02

Good service.

"It was good, the representative “CJ” was very helpful and knowledgeable."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-07-31

Great service

"Very helpful. Answered all of my questions. Would shop there again."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-07-31

Accessories

"Always have tons of goodies in stock, salesman Kevin is extremely helpful & knowledgeable. Always a pleasure. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.

Verified
5/5

2019-07-23

Purchased of a tire

"I had no real issue I called req my rear tire fir my bike .Grey were courteous..on the phone. It was the day before the holiday..Was contacted when the tire arrived..Great service"

Detailed Review Benchmark + -
Rate the Cycle Gear team member who assisted you.

Verified
5/5

2019-07-20

Good customer service

"Very helpful and friendly employees! "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-07-15

Bought a helmet

"Extremely friendly service and very welcoming!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-07-05

Kevin

"I spent an hour trying on 6-7 pairs of similar but different riding jeans. Kevin was helpful and eventually after I tried in each many times, I got to the right pair. I rode yesterday and loved them in action. Thanks guys. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-07-03

Excellent ! Best bike shop in the Tri state area

"Totally rad every time I go up in the store."


Verified
5/5

2019-06-30

A.Talford

"The guys were pleasant and pretty knowledgeable."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-06-28

Great customer service

"New rider and been there a few times. Always helpful patient and informative "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-06-27

Happy

"Staff is always helpful!!!!"


Verified
5/5

2019-03-14

Guaranteed Refunds, Returns and Exchanges!!

"I order several parts online, and realize sometimes it's no refunds/return or a waiting issue for refunds/returns. At Cyclegear you are guaranteed refunds, returns and exchanges on the spot. Cyclegear also has great staff that can assist for service and parts. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.